Job Posting - Quest Services

QUEST Services, Inc.

Job Title:  Direct Service Professional

Essential Responsibility of all  QUEST Services, Inc Employees:  

To work in partnership with others to support individuals in their preferred lifestyle, honor the individual’s right to assume risk in an informed manner, and recognize that each individual has the potential for life-long learning and growth. 

It is the responsibility of all QUEST Services, Inc employees to follow the individual’s Person-Centered Support Plan to help the individual move toward a life of independence, opportunity, general well being, and contribution in their home, their job, and their community.

QUEST Services, Inc employees are representatives of this agency and the individuals.  Our actions influence the public perception and opinion of our services and our individuals.  Individuals we serve depend on our responsibility, our professionalism, and our compassion to achieve a high quality of life in their community.

It is the responsibility of all staff to provide the highest level of positive, professional supports to the individuals we serve each day.  The level of professionalism and dedication provided to the individuals we serve directly affects their satisfaction and success.

Responsible to:  Residential Manager


Requirements:  Ability to pass a pre-employment physical, ability to pass an initial drug and alcohol screening and subsequent random screenings, ability to communicate effectively through written and verbal communication, ability to read at a high school level, ability to perform CPR/FA with agency training, ability to perform MANDT behavioral interventions with agency training.  Must be able to be proficient in the use of the agency computer system.   Must pass background checks. Must have the ability to perform all physical demands, see section below.

Preference is given to applicants with:  a high school diploma or equivalent, a valid Kansas driver’s license, an acceptable driving record with the ability to be covered under the agency auto insurance, ability to pass the agency medication administration course, and previous experience working with individuals with disabilities.

Physical Demands:

Must be able to lift a minimum of fifty pounds.

Must be able to assist with transfers and positioning of persons up to 250 pounds.

Must be able to perform behavioral interventions such as holds/restraints.

Must be able to frequently walk, stand, push, pull, bend, lift, and reach above shoulders.

Primary Work Responsibility:

-To support the individual with their basic life needs, which includes all personal care (bathing, toileting, incontinence care, oral hygiene, grooming, medical treatments, transfers, positioning, ambulation), communication, housekeeping, laundry, cooking, shopping, nutrition, medication, leisure events, religious activities, and general socialization.

Standard Work Responsibilities:


-Ensure the rights of individuals, especially the right to not be subject to abuse, neglect, or exploitation of any kind.

-Follow all policies and procedures of QUEST Services, Inc.

-Ensure the confidentiality of the individual and agency at all times.    

Program Supports:

-Follow the individuals’ Person-Centered Support Plan, including behavioral support plans.

-Provide advocacy for individuals based on their personal choices.

-Provide all personal care needs for the individuals.

-Complete all assigned cleaning tasks within the work area/home.

-Provide socialization to the individual by conversation, reading, playing board games, leisure activities, attending church, going out to eat, etc.

Health and Safety:

-Take responsibility for safety hazards in all areas (homes, vehicles, offices).

-Maintain a safe, neat, and clean environment in all work settings.

-Report general maintenance needs timely.

-Follow universal precautions and prescribed safety and infection control procedures.

-Report medical issues to maintain the optimal general health of the individual.

-Knowledge of all emergency procedures, including basic First Aid, emergency protocols, tornado, and fire drills/plans.


-Must be a creative, flexible, solution-oriented problem solver, with a positive attitude.

-Must be able to analyze situations, develop creative solutions, act quickly, and remain calm in a crisis.

-Must be able to handle stressful, hectic situations without loss of composure.       

-Must be able to be a productive member of a team and treat others with dignity at all times.

-Must be able to develop a respectful relationship with individuals and also maintain professional boundaries.

-Demonstrate an eagerness to learn and accept responsibility, display a “can do” approach/attitude toward work.

-Ability to show persistence and seek alternative solutions when obstacles arise.


-Utilize the computer database as directed.

-Complete incident reports and all other required documentation.

-Attend agency-required training, including monthly employee in-services.

-Perform other duties as assigned by supervisory or administrative staff.

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Last modified on Friday, 22 February 2019 13:30

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