The Lyon County Sheriff's Office has had trouble duplicating reports of issues with a new phone system.
Members of the public had reported being tossed around to different departments on the menu, however, Undersheriff John Koelsch says they can't seem to find a problem.
Koelsch says the department had tried several times to replicate the issues by calling into the system without any success.
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He reminds callers to be patient and listen to all the options before selecting one. In the event of an emergency, always call 911.