Governor Kelly announces new KDOL system upgrade; calls for future investment in "core systems" Featured

Governor Kelly announces new KDOL system upgrade; calls for future investment in "core systems" KVOE News Screenshot Image

"Where we are and where we want to be," was the focus of a special news conference by Governor Laura Kelly on the Kansas Department of Labor Monday afternoon.

During this time, Governor Kelly stated that prior to COVID-19, updating the department's 44-year-old IT system was a major priority. However; that priority had to be shifted at the onset of the pandemic as the state had to "respond, process and deliver" thousands of claims on a daily basis while also trying to answer hundreds of thousands of calls at the same time.

Kelly says both unemployment and staffing within KDOL were at an all-time low at the onset of coronavirus. She added that the state also faced challenges due to "curveballs" that were thrown into the mix at the federal level.

Despite the hurdles, Kelly reports KDOL staff have "ramped up" the speed in which it processes claims recently with around four million weekly claims and more than $2.5 billion sent out to unemployed Kansans. Kelly says the implementation of PUA and PEUC, two federal programs that received extensions late last year, will allow the state to address the number of claimants that experienced disruptions over the past two months.

The governor says that while payouts from federal programs is welcomed news, the only way to ensure timely payments is through a "new modern system."

Governor Kelly concluded her statements Monday by saying the state needs to invest more into core services as part of the state's COVID-19 recovery effort. She says recovery "won't be easy, won't happen overnight and won't be cheap. But it will make Kansas stronger, healthier and better prepared to weather the storms of the future."

Rate this item
(0 votes)