It took all day, but phone service has been restored to Emporia city government, Lyon County government and Newman Regional Health.
ValuNet Fiber says a server failed as it was being rebooted, triggering other issues for the three entities that were first reported by Lyon County Emergency Communications for its non-emergency numbers. Around 7:30 am, Newman Regional Health reported an outage.
The failure was discovered shortly before noon, and phone service was restored in stages throughout the afternoon.
11:45 am Tuesday: With source of issues discovered, ValuNet hopes to restore phone service to Emporia, Lyon County, Newman Regional before day’s end
Phone service is still disrupted for portions of city-county government and Newman Regional Health, but ValuNet Fiber says it has found the source of the issues.
ValuNet says work is underway to restore service to the city of Emporia, Lyon County including Emergency Communications and Newman Regional Health, and the current goal is to have issues all resolved before the end of the traditional work day.
Issues were noted starting around 6:30 am. The official cause has not yet been divulged.