Full service should be restored for all ValuNet FIBER customers soon after a short outage Friday morning.
President and Managing Partner Rick Tidwell tells KVOE News there was a major network event around 9 am that lasted roughly 11 minutes and affected all ValulNet services. The system returned to normal shortly after that, but Tidwell says a handful of customers did not see their services immediately restored.
The cause is currently under investigation.
If customers are still having issues with their services, whether it’s voice, data, video or Internet, they can call ValuNet at 208-5000 or email customercare@myvalunet.com.
