Job Title: Night Auditor – 11 pm – 7 am
JOB TITLE: Night Auditor
FRONT DESK SKILL REQUIREMENTS:
Assist guests by demonstrating the ability to:
- Properly assign rooms based on room locations, rate, room selling strategies, and guaranteed or requested room types.
- Have daily knowledge of groups or functions in-house and local current events.
- Understand qualified discounts, their availability and application of vouchers.
- Accurately handle future and same day reservations or take walk-in guests.
- Check-in and check-out guests in a knowledgeable, efficient and professional manner.
- Assist guests with safe deposit box use at Front Desk.
- Post, correct or adjust charges to guest account as necessary.
- Be knowledgeable of hotel credit, cash in advance and check cashing procedures.
- Maintain accuracy in cash handling procedures.
ROOMS CONTROL SKILL REQUIREMENTS:
- Blocking rooms for same day based on: VIP’s, specific location or views guaranteed to groups.
- Communicate with Manager regarding status of groups.
- Communicate with Housekeeping regarding VIP arrivals and expediting VR rooms.
- Run houriy house counts and confirm selling strategy with Manager/Supervisor.
ADDITIONAL RESPONSIBILITIES:
• Adhere to all work rules, procedures and policies established by the company, including but not limited to, those contained in the employee handbook.
• Proper administration of key control.
• Complete maintenance work orders and deliver to the supervisor in a timely manner.
• Complete job specific checklist on a daily basis.
To apply, contact Diane Trofholz at 620-343-7756 or dianetrofholz@gmail.com
